Our customer's benefits - Your advantage
Software solutions offered by FIDES have to satisfy extraordinary requirements concerning high quality, profound scientific knowledge and up to date technology. For this reason we can offer a wide range of high-end software products from well-known producers one-stop.
Based on our expert knowledge customers benefit from preselection of applicable and approved software. Independent of producers we provide impartial guidance to assure suitable purchase decisions.
The return on software investments hardly depends on its usage. To reach our customer's targets in total benefits of use we attach particular importance to user support. We care for customers and users - before, during and last but not least after sales FIDES customers are not left alone.
The quality of a service hotline depends on availability, competence and reliability - and that's what FIDES customers can depend on. The solving of problems, getting in the way of accomplishing a project in time, is frequently only a short phone call or email away. But facing bigger difficulties also the involvement of software producers or rather authors sometimes is required. The close relationship between FIDES and the well-known producers often leveraged serious troubleshooting in the past. Benefit from double assistance, so you are secured twice.
For safe investment and advantageous total cost of ownership FIDES provides software updates and addditional maintain services.
You can also count on FIDES for additional services like training, project assistance, individual application programming. We look forward to become your reliable partner for software and beyond.